1. Company Information

WeEspresso specializes in high-quality portable espresso machines designed for home, office, and travel. All company operations, including sales, warranty, and support, are conducted in compliance with Syrian regulations. Our commitment is to provide safe, reliable, and innovative coffee solutions to our customers.

2. Orders & Sales

All orders placed via the official WeEspresso website are legally binding once confirmed. Customers should ensure that product selections and quantities are accurate before final confirmation.

• We reserve the right to decline or cancel orders that fall outside standard offers or promotions.
• Special or customized orders may require additional processing time and are not subject to regular return policies.

3. Delivery & Shipping

WeEspresso aims to deliver products promptly, ensuring secure packaging and reliable shipment. Delivery schedules depend on product availability and location.

• Standard delivery time for in-stock items: 1–7 business days.
• Shipping fees depend on order weight, size, and destination. Customers are responsible for providing accurate addresses.
• WeEspresso uses trusted carriers and may include shipping insurance for high-value items upon request.

4. Prices & Payment

All product prices are listed in USD and exclude taxes unless stated. Payment must be made using authorized methods, including credit card, PayPal, or bank transfer.

• Late payments may result in additional fees or suspension of order processing.
• Promotional pricing and discounts are valid only under the terms specified at the time of purchase.

5. Returns & Cancellations

WeEspresso strives for customer satisfaction but returns and cancellations follow strict guidelines.

• In-stock orders can be canceled or modified up to 3 business days before delivery.
• Custom or made-to-order products cannot be returned unless legally required.
• All return claims must include proof of purchase and comply with product handling instructions.

6. Liability & Product Responsibility

WeEspresso guarantees product quality and functionality under normal usage conditions.

• Customers must report defects within 5 days of receipt.
• WeEspresso is not responsible for damages caused by misuse, accidents, or unauthorized modifications.

7. Intellectual Property

All product designs, trademarks, and content are the property of WeEspresso or licensed partners. Usage is restricted to marketing, promotion, and authorized resale.

8. Privacy & GDPR

Customer personal data is protected according to GDPR and Syrian privacy regulations. Data is used solely for order processing, shipping, customer support, and service improvements.

Last updated: November 23, 2025